It’s a pleasure to work with dedicated people. It’s also a pleasure to work with smart people. But often, smarts and dedication are not enough. No matter what our goal, a sense of purpose is necessary. It’s not our love for the game that makes us win, it’s our desire to win. Winning is the [...]

Amazon sent us an early valentine’s day letter this morning: Dear AWS Customer, As you know, we are constantly working to drive our costs down and become more operationally efficient. We then pass on those cost savings to our customers in the form of lower prices. Today, we are pleased to announce that we are [...]

Core Market There comes a time in the life cycle of a failing product where the progenitors, in spite of their best intentions to develop a strong set of features the customer wants, find themselves scratching their heads asking the million-dollar question: “Why won’t you come?” “Look at all these features. Now, why won’t you [...]

It takes me about a month to read any given edition of the New Yorker. Given that it’s a weekly periodical, there is no satisfaction in “completing” an issue. Instead of turning the final page and throwing it in the recycle bin, I find them stacking in the nooks of my house and work wherever [...]

Like the food pyramid, only richer. Achieve “market fit” product status before worrying about the rest. Which is to say, prove that there is a market for what you offer by getting a small but dedicated audience willing to pay to use it. The most compelling KPI for market fit products is essentially customer satisfaction: [...]