Tag Archives: social media

Smiles and Waves

Smile and Wave

We're all Majorettes

On Facebook positive posts generate more likes while negative posts generate more comments. Yes, feedback comes with two spins. We already knew that, however it’s important to consider the difference between likes and comments in more than sentimental terms. Social gestures are the currency we use to pay for life. Likes are pennies. Comments are dollars.

How much is a tweet worth?

This is not a rhetorical question. It seems people have put a great deal of time and effort into solving this problem. Over at whatsyourtweetworth.com my tweets are valued at $3.33, an arbitrary value that kinda feels that way too. A little more than a year ago Toyota was paying $500 for tweets from new Toyota buyers. If you took your company’s twitter account with you when you quit, that company might sue you $3 per twitter follower. However, Eventbrite has the most comprehensive study on the value of sharing taking into account users sharing content with other users on LinkedIn, Twitter and Facebook. If a tweet is worth a penny, then a share on LinkedIn two cents and a share on Facebook is a nickel (exact figures are considerably more).

Penny for your thoughts

The reason I ask about the value of sharing is that I’m the kind of guy who does a lot of it. I don’t really think about it in terms of how can I be compensated. Nobody does. If we did, then we’d constantly question the motives of the person who’s doing the sharing and be much less likely to follow their recommendations. The value I get from a share is tremendous. A like tells me you’re listening. A comment tells me you’re engaged. Unsolicited sharing tells me you have passion for a thing. That’s how I rank those. In social currency, Likes are pennies. Comments are dollars. Shares are priceless. I can tell you that some of my most popular shares were quickly followed by tons of comments and not a few likes. Shares are the gift that keeps on giving.

Tipping is a Place in China

I was at Starbucks this morning praying to the green and white goddess for inspiration on today’s post. I looked around and saw some colleagues talking. Beyond them, students engaged in morning gossip. I had dropped of the kids and overheard the ladies at D’s school talking about the waves today on Sunset Cliffs. I heard the surf report a few days ago and noted to myself (not a surfer) that I should probably make an effort to see these waves too. Hearing D’s teachers comment on the waves sealed the deal. I drove by and, sure enough, half of San Diego was in my neighborhood watching the waves crash into our cliffs. Poke fun if you will, but it struck me how local news plays a key role in this. I listen to NPR. They do a great job of zooming into local and state news even though much of the programming is national in scope. They gave me a local tip. So did the fine ladies at Merry-Go-Round. And there I was, in Starbucks, contemplating this post, getting ready to share the power of unsolicited sharing. Great tips are indeed priceless. Especially the local ones.

You’re in a Parade! Smile and Wave!

There’s an adage in our business that goes like this: “if you are not paying, you are the product.” It’s easy to get upset at Facebook, Twitter and LinkedIn for using users for profit. It’s also easy to see how our lives are made better by having social networks in them. This post is not an effort to debate that. What I do want to point out is another adage a friend to 3ones espouses: “The event is neutral.” It’s a new-agey nugget of wisdom that we’ve used to help us understand how to handle stressful situations better. It means, don’t react automatically. Stop, look and listen. It’s OK to be emotional. It’s OK to react. But do it in a way where you can step back from the event a bit and know that you have the tools to make the experience what it should be: better. Good or bad events should always strive to be made better. I’ll share an example:

Every summer in Lincoln, New Mexico, there’s a 4th of July parade that blocks up a stretch of highway connecting Roswell to Ruidoso. It’s a two-lane highway and during that time of year there are convoys of West Texans looking to place bets at the race track and casinos a bit farther down the road. If they happen to have bad timing they are going to wait an hour for the parade to finish before they can go on. Once the parade ends they can only go at parade speed through the town because the parade is still walking its way down the highway. Becky, our good friend and a permanent resident, makes a point of walking up to each of the cars that’s been waiting saying, “Smile and wave! You’re in a parade!” One by one, they follow along. Not everyone appreciates Becky’s zeal. But you can watch the faces of these Texans unfold from despair to glee once they realize they were looking at the experience the wrong way. “Smile and wave! Smile and wave!” And what do you know? Most people do. It’s a hoot.

When you’re the product, embrace it. The world is better off when you’re magnanimous.

Thanks for sharing

So that’s the value of sharing. It changes your day. It changes your perspective. It gets you in the parade. It gives you cause to like.

 

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What the world needs now…

What the world needs now is love, sweet love
It’s the only thing that there’s just too little of
What the world needs now is love, sweet love,
No not just for some but for everyone.

What the World Needs Now Is Love” lyrics by Hal David.

Lovahs

Lovahs.com is a side project we started a while back. It came about when Trish, Jon and I were talking about building things that people could really sink their hearts and souls into. Call it social media. Call it user generated content. So much talk of that these days. So much of it to take seriously; or not. We wanted to contribute something light-hearted, fun, useful, and lasting. What better subject than love? Specifically, love letters on demand.

We’re going to have fun with it. We hope you do too. But first, some background.

Lovahs.com was built originally by Gina Trapani, designed by Patricia Forest. We had contributions to it from Adam Bronte and Jon Cianciullo. Jon Gallagher is managing the system. It was built voluntarily and as such we don’t really have any ambitions to make it a for-profit venture. The worlds needs love, after all. Enjoy!

Read, Write, Code

What separates Lovahs from any other project we’ve done (and from any other social media site for that matter) is that we’ve made the code open source as well. Which is to say, we don’t just want people to come to the site to read love letters, we want them to share them. We don’t just want people so share them, we want them to write them. And we don’t just want people to write letters, we want them to write and share our code on which the site is running. We’re taking social media to the next level. Or not. Who knows what comes of our effort to get others involved. But the experiment is worth trying.

Love in all its forms

Lovahs.com is really designed as minimally as possible. It allows people to peruse the site, read letters and send them to others. If you want to contribute a letter or make comments on a letter you can – just sign up and those features will be available to you.

We purposefully left out many features (some of which we put on our wishlist). We wanted to launch with the simplest possible product and then see where the community takes it.

Some samples

Last but not least. Here are some sample letters right from the site. Please share freely!

by Mary

by Mary

by splash

by splash

Famous Love Letter

Famous Love Letter

And a little nonsense

And a little nonsense

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Social Mention Widgets

Social Mention – a social media buzz search engine and discovery platform, recently launched a widget maker that will allow you to post a real-time buzz tracker to your internal wiki, public facing blog, etc. It’s a customizable widget that works rather nicely. Give it a whirl and let me know what you’re tracking. We’re tracking “gossip girl” and “super glue” because we like sticky situations.



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SocialMention.com Widgetizes The CW's TV Mentions in a Social Dashboard

Occasionally we are able to do good things for our clients that stretch beyond typical product development and consulting. Occcasionally we can make matches between two clients. We’re happy when our clients are happy.

After some feedback from us, SocialMention.com (a client whose product we are advising development on) has implemented a widget for the phrase you’re tracking. Note: the following are demo widgets we’ve implemented for CWTV (a client we are helping with their approach to social media) as a proof of concept only. The widgets are not yet available to the general public.





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Re-Gifting Media, Part 1

funny pictures of cats with captions

“Spreadable Media” (aka “I Can’t Believe It’s Not Butter!”)

To the uninitiated, Henry Jenkins is about to blow your mind. This post is the first part of a series I’m writing about his 8-part series on convergence culture titled: Spreadable Media: If it doesn’t spread, it’s dead.

This post is about the changing definition of “viral” marketing as Jenkin’s sees it. And, in my take, one particular aspect of it that has grabbed my attention lately: the gift economy. 

What is spreadable media good for?

In part 8 of the series on “Spreadable Media” Jenkins poses the following question:

Is it a good idea to allow or enable my consumers to spread my brand message or my copyrighted content?

For copyright holders this is a big deal. With two big media clients, we ourselves have learned to respect their value of their copyrights. Though copyright may at times seem to create friction for us as product developers, copyright is essentially what keeps our clients in the black. They create content that they and only they have the right to sell. What, then, can they do to be more spreadable and not lose money in the process?

That’s a trick question. The result of spreadable media is not a loss in otherwise redeemable value of for-pay-media. In Jenkin’s argument, just because we chose to publish a TV show online at the same time as over the air, the two are not competing with each other for attention. On the contrary. They are meeting the consumer where they prefer to be met. 

In Jenkin’s words:

So what is spreadable media good for?

  • To generate active commitment from the audience,
  • To empower them and make them an integral part of your product’s success,
  • To benefit from online word-of-mouth
  • To reach niche, highly interconnected audiences,
  • but most of all, to communicate with audiences where they already are, and in a way that they value.

The answer? Understanding Spreadable media is the key to monetizing it. 

The New Codec: What is Spreadable Media and How is it different from Viral Media and Sticky Media?

Grok this: 

Messages are encoded into media. Meanings are decoded. 

And now grok the difference between Pop and Mass Culture:

…[W]e produce culture when we integrate products and texts into our everyday life. When we hear a song in a music video, it is part of mass culture. When we sing it in the shower, we turn it into popular culture. When it is under the control of its producers, it is mass culture. When it is under the control of its consumers, it is popular culture.

In short, Spreadable Media is different from Viral Media in that the former is “spread” by people whereas the latter is seemingly spread whether the person has a choice in the matter or not. As yet, we have no way of spreading a message involuntarily, so when you hear “viral” think “spreadable.” New codec, new name. 

We also need to distinguish “spreadable” from “sticky” media. The key difference here is that sticky media attempts to bring the viewer into a specific venue for consumption of the media product. Their site, for example. Spreadable media, on the other hand, is perfectly content to meet the viewer wherever she may be. Mobile phone, TV, social network, whatever. In fact, the same message isn’t so much broadcast across many different channels, but interpreted and spread actively among people via “architectures of participation.” Spreadable media is by its very nature morphable and borderless. 

It’s butter!

N.B.:

Henry Jenkins is simply the best commentator and researcher on media culture. I was invited to the convergence culture conference held back in November, but I was busy with client work. I hope one day our paths will cross.

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